Thank you for choosing our products. To ensure your order is delivered safely and quickly, please carefully read the following shipping policy.

1. Delivery Area

Currently, we only offer delivery within the United States.

Orders from countries or regions outside the United States are not currently supported. We will update the website with information as soon as new delivery areas become available.

2. Order Processing Time

All orders will begin processing after successful payment and confirmation.

Order Processing Time: Same-day processing. Slight delays may occur during weekends, holidays, or special promotional periods due to increased order volume.

We will make every effort to process orders promptly according to the order submission sequence.

3. Shipping Time

Estimated delivery time after order shipment is as follows:

Shipping Time: 2 business days

Actual delivery time may be affected by the following factors:

Weather conditions
Logistics operations
Holiday peak shipping periods
Remote area delivery arrangements
Force majeure

We appreciate your understanding and patience in case of delays due to unforeseen circumstances.

4. Shipping Costs

Shipping costs will be displayed on the checkout page based on your order details. 5. Order Tracking

After your order is shipped, you can check its delivery status through the logistics tracking information.

There may be a slight delay in updating logistics information; please refer to the carrier’s system for the most accurate information.

6. Receiving Information

Please ensure that the received information you submit is accurate, including:

Recipient’s Name
Contact Number
Delivery Address
Postal Code

Customers are responsible for any delivery failures, delays, or additional costs caused by incorrect, incomplete, or unreachable addresses.

7. Delivery Issues

Please contact us immediately if any of the following occur:

Package not delivered for an extended period

Incorrect goods received

Goods damaged during transit

Package shows as signed for but not received

We will assist in communicating with the logistics service provider and resolve the issue as quickly as possible.

8. Package Damage

If the goods are damaged during transit, please take photos as evidence as soon as you receive the package and contact customer service to submit the relevant information.

After verification, we will provide replacement, exchange, or refund services based on the actual situation.

9. Order Cancellation and Address Modification

After submitting your order, please contact customer service as soon as possible to cancel or modify your shipping information.

If your order has already entered the processing or shipping stage, we cannot guarantee successful cancellation or modification.

10. Clearance Sale Notice

Due to continuous losses, the merchant has decided to conduct a clearance sale at a loss.

Currently, some home decor and artificial flower bouquet items are undergoing a clearance sale. Order volume may increase during the clearance period, but we will still process orders according to normal procedures and strive to ensure that orders are processed on the same day and delivered within 2 business days.

11. Contact Us

If you have any questions about shipping, delivery status, or logistics-related issues, please contact us through the website’s customer service channels.

Our customer service team will provide timely assistance and help you track your order’s delivery status.